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FAQ

How long will it take to receive my order?

The estimated delivery time frames are:

For customers in VIC, approximately 3 – 5 working days;

For customers in NSW, SA, ACT, approximately 4 – 8 working days;

For customers in QLD, NT,WA and TAS, approximately 7 – 10 working days.

NOTE:

Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 working day after receipt of cleared payment).

We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.

Where are you located?

An online only store, Kids Guitars does not have a traditional shop front. We have removed this cost to bring the ‘factory direct’ pricing direct to the public. We are however a QLD based business located on the Gold Coast. Our contact details are:

2/31 Township Drive

Burleigh Heads QLD 4220

Who is Kids Guitars?

Kids Guitars is fully owned and operated by Straight Up SEO Pty Ltd a Queensland based internet marketing business. We have built Kids Guitars to bring the ‘factory Direct’ price direct to you.